Sustainability is a big fat buzzword. It gets trotted out anytime someone wants to appear to care for the environment and it’s meaning is becoming diluted.

We’ve added a sense that ‘sustainability’ has to mean we’re talking about the environment. But the word really has much broader roots than that. Sustainability is a question of building something that can repeat and continue, especially in a situation when limited resources are available. That can mean talking about energy efficiency and the like, but it can just as easily be a question of practicing stewardship with our own time or creativity. A business that requires you to put in hundred hour work weeks is just as unsustainable as the current worldwide levels of oil usage.

Getting the Talk About Sustainability Right

While I tend to be contrary when it comes to environmental issues (at the very least, I think our approach to recycling paper is dangerous), I do think it’s incredibly important to talk about sustainability as a part of entrepreneurship. Where I diverge from other people is the idea that the environment is the only resource we need to protect.

So, let’s get the environmental stuff out of the way first: it’s short-sighted to set up a business in such a way that you’re not going to have the resources you need down the road. Choosing ways to reduce the amount of energy your business needs, along with other natural resources, is simply good business. If nothing else, making a resource scarce makes it more expensive for your business to grow in the future. Assuming that you actually want a long-term business, rather than a quick buck, careful management of resources is a must.

The local ecosystem, by the way, falls into that category. I’ve never really understood companies that make choices that lead to contaminated water tables and similar problems: leaving ethics and morality entirely out of the matter, it always makes for one heck of a human resources problem. Sick employees are expensive employees and employees with low morale can do all sorts of harm to the bottom line. It really is cheaper to run a business with an eye to environmental impact in the first place. The only exception is if you plan to be out of business relatively quickly and want to make the absolute most money in the shortest amount of time — that’s still bad business, though, given that the earning potential of a well-run company can extend decades.

Less Obvious Sustainability

In addition to the warm, fuzzy, environmentally-friendly sustainability discussed above, we need to talk about the other resources that need some stewardship.

Human resources are a key component of more advanced sustainability concerns, both in terms of yourself as an entrepreneur and in terms of the people that you work with. As a business owner, I’ve witnessed first hand (and committed) some incredibly stupid moves involving allocating human resources. It’s very tempting, especially when you’re bootstrapping, to tell yourself that sleep is unnecessary for a couple of weeks at a stretch. We do stupid things in terms of our health — particularly concerning, given that many entrepreneurs don’t prioritize health insurance. I’d like to say that’s just the price of admission and that if the business is a good one, things will even out eventually.

But the truth is that it’s not that hard to burn an entrepreneur out. Even successful business owners will close shop and take jobs if they use up their own stamina. I’m not telling you that an entrepreneur should limit herself to a forty-hour work week or anything like that, but we do need to think about sustainability. We need to keep at least some time on the schedule for rest, to make sure we’re healthy and all of that. Depending on your speciality, creative burnout may be a concern, as well — you may need to budget in down time from creative work, at the very least.

We have to think about how hard we push people we work with, too. I keep reading horror stories about Silicon Valley startups that expect coders to sleep at their desks. Let’s be honest: who actually does decent work on a fifteen minute nap caught under a desk? Those companies will have to have that code rewritten at some point, driving up costs. Once again, I have no problem with hard schedules and expecting people to put in the hours, but if you’re working on a timeline that requires every person in the company to work twenty hours a day for the next couple of weeks, you’re simply not going to meet the deadline you’ve set with any kind of quality product.

Playing Buzzword Bingo with Sustainability

Right now, the word ‘sustainability’ is a hot buzzword. If I had another clear term to talk about similar issues that wouldn’t get me funny looks during conversations, I would use it. I don’t, though, and the underlying concept is crucial to business.

Even if the only consideration you give to sustainability is to sit down with your business plan and check that you have the necessary resources — including hours in the day — to succeed for the next year, you’re going to come out ahead. I hope that you go beyond that point: it’s worth considering not just what you need to run your business, but also how available those resources will be in the future. Even if you’re just thinking about how many hours you can really work, day in and day out, you’ll wind up with a business that is easier to sustain in the long term.

Image by XKCD creator Randall Munroe

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I fully admit that I hang out with nerds, geeks and so on. I have only a handful of friends who have even undergraduate degrees in business, let alone MBAs. I don’t have a problem with people who pursue an MBA — just as I don’t have a problem with people who pursue a Ph.D. in underwater basket weaving. To each our own.

But when it comes to entrepreneurship, I’m seeing some very interesting trends. In my circle, the more successful entrepreneurs have some impressive technical skills, first and foremost. Just about everyone picks up business skills along the way, but it’s not necessarily what comes first.

The MBA Mindset

Last fall, I had the opportunity to have several conversations with an MBA student who I worked with on a project. Once he realized that I operate a business of my own, he kept wanting to pick my brain (his background was military, followed by a stint with a government contractor). I try not to judge anyone by stereotypes, but I think our conversations highlighted a problem with the mindset of many people who want to have MBAs.

The guy would not shut up about passive income. He worshipped Tim Ferriss, the author of The Four-Hour Workweek. He wanted to find some nice apartment buildings. He wanted to make investments. The man clearly was willing to put some effort into amassing money, but he wasn’t interested in building a business — just income streams. And yet, one of his goals was to be an entrepreneur

This mindset bothers me on a fundamental basis. I was brought up to believe that you make money by offering people something they want: that may be housing, labor or the fanciest new smartphone on the market. Straight up investment can be important, but it’s not the same thing as entrepreneurship on any level.

Technical Skills Change the World

Successful entrepreneurs these days all seem to have at least decent technical skills. At the most basic level, if you can’t figure out the concepts behind ecommerce well enough to hire the right person to work on your website, starting up a new business that will grow is virtually impossible.

But the skills that seem to make a difference — make it much easier to succeed these days with a new business — go a lot deeper.

First off, the ability to program, even just a little bit, is making people stand out. One Java class, or even a few days of playing around with HTML, is enough to get an entrepreneur thinking in the right way. It’s my personal belief that programming forces your mind to work in a slightly different way than it would otherwise. You’ve got to be willing to tinker to create something that works; there’s no expectation that you’ll get it right the first time around. You can get the ability to tinker from other backgrounds, but they’re all at least a little technical, from monkeying around under the hood of a car to sewing your own clothes.

Something as simple as being willing to crack open an HTML file and play around with it also means that you’re far ahead of the game when it come to technology. If you’re reading this blog, it’s probably hard to imagine that most people don’t even know that opening an HTML file in such a way that you can see the code is an option. Technology is just a specific type of black magic, at least to most people out there. Running a search on a search engine isn’t even an easy process to a lot of people. I guarantee that, if you’re here, you live in a magic internet bubble. It’s nice here, isn’t it?

Technical and creative skills go hand in hand. These days, every creative profession has its own required technical skills. Even as a writer, there is technique (from the same root word as ‘technical’) I have to know. To get my writing in front of people, I have to know a lot more.

That’s a good thing. When you’ve got creativity and the technical skills to use it, you can build all sorts of things. As it happens, building new things that people want is an excellent way to become a successful entrepreneur. Sure, you’ll have to iron out the business nuts and bolts, but the simple formula is this: create something cool and trade it for money to the people who want it. Without the skills to build your ‘something cool,’ you’ll never get to the point of doing business.

And before you start pointing out to me that people buy a lot of things that aren’t ‘cool,’ let me point it out for you. It’s true that renting an apartment or buying toilet paper is rarely a case of paying for something you really, really want (though I’d like to point out that there’s plenty of differentiation in those markets — ever tried to rent an apartment in a really popular neighborhood?). Those sorts of markets are catering to needs. It’s hard to break into those markets, especially as a brand new, bootstrapped entrepreneur. The only way to do it is to have something that really sets you apart from the competition. Trying to compete with Band-Aids on cost just ain’t gonna happen, even if you are comfortable tilting at windmills.

Good technical skills mean that you’ve already learned how to learn. Can you name me one skill you’ve picked up entirely through book learning and managed to implement perfectly the first time around? Yeah, me neither — as a general rule, most technical work requires practicing, the ability to hone your skills and a willingness to continuously learn more. If you want to run a business, you’ve got to be able to pick up new skills (including business-oriented skills, like bookkeeping). You’re not going to have time to go get a degree in accounting every time you need to do something new.

Want to Start a Business? Start from the Technical Side

If you want to be an entrepreneur, you will find a use for a business degree at some point, I promise. But it’s not necessary for a starting point. You’ll get a lot more traction if you’re willing to focus on where your technical skills can take you, especially in terms of figuring out what product or service you’re going to sell.

I can think of a million different examples of people who have let their technical expertise lead them to entrepreneurship, but before I go blasting through my list, I’d love to hear who you think of. Share any examples you think really exemplify what a little technical background can do below, if you’d like.

Image by Flickr user Alpha

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